Shipping &
delivery.

Delivery time

We deliver within 1 week of confirming your order and receiving payment. We send dispatch and tracking details by email (and WhatsApp, if you share a number).

If something delays your delivery beyond the promised time, we tell you straight away with a new date. If the new date doesn't work for you, you can cancel for a full refund.

Where we deliver

We deliver to business and residential addresses across India. If your pin code isn't serviceable by our courier partners, we'll tell you before you pay.

Delivery charges

None. The price of ₹10,000 per device includes GST and delivery. There are no extra shipping or handling charges.

What's in the box

• TokoBot device
• Power adapter
• Wi-Fi module

Receiving your device

Please check the package when it arrives. If the box is damaged or anything is missing, email tokomenus@gmail.com within 48 hours of delivery with your order details and photos, and we'll replace it at no cost.

Contact and grievances

Questions, complaints or requests about this policy go to the seller below. We acknowledge grievances within 48 hours and aim to resolve them within one month.

• Seller: TokoMenus
• Email: tokomenus@gmail.com